Terms & Conditions
These Terms & Conditions govern the use of handcrafted ceramic products, including but not limited to vases, bowls, and decorative items. By purchasing or using these products, you agree to comply with and be bound by these terms.
1. **Product Authenticity**: Each ceramic piece is handcrafted, which means that variations in color, texture, and design may occur. These variations are a testament to the artisanal nature of the products and should be appreciated as part of their uniqueness.
2. **Usage Guidelines**: Handcrafted ceramics are designed for decorative purposes and should be handled with care. While many pieces are functional, it is essential to follow specific care instructions to maintain their integrity. Avoid exposure to extreme temperatures and harsh chemicals, as these can damage the glaze and structure of the ceramics.
3. **Shipping and Handling**: All products are carefully packaged to minimize the risk of damage during transit. However, in the event of damage upon arrival, customers must report the issue within 48 hours of delivery. Photographic evidence may be required for claims regarding damaged items.
4. **Returns and Exchanges**: Due to the handcrafted nature of the products, returns and exchanges are subject to specific conditions. Items must be returned in their original condition and packaging. A restocking fee may apply, and shipping costs are generally non-refundable.
5. **Intellectual Property**: All designs and images associated with the handcrafted ceramic products are protected by copyright and trademark laws. Unauthorized use of these materials is strictly prohibited and may result in legal action.
6. **Limitation of Liability**: The liability of the seller for any claim arising from the purchase of handcrafted ceramic products is limited to the purchase price of the product. The seller is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the products.
7. **Governing Law**: These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the seller operates. Any disputes arising from these terms will be resolved in the appropriate courts of that jurisdiction.
By purchasing handcrafted ceramic products, you acknowledge that you have read, understood, and agree to these Terms & Conditions. It is advisable to review these terms periodically, as they may be updated to reflect changes in practices or regulations.